User Documentation Services
We create professional user documentation, instruction manuals, user guides, and more for your products.
Deliver a Quality User Experience
Docforce by Bárd provides you with quality technical writing and documentation for your users. Above all, we understand that user documentation needs to be valuable, engaging, and easy to understand. We ensure that your customers have a quality experience when dealing with your product.
Reduce Customer Support Tickets
Quality user documentation reduces support tickets. With professional documentation, you give your customers the answers they need, when they need them. In addition, your documentation is an important part of your brand before and after the sale is made.
Improve Product Performance & Maintenance
Properly designed documentation gives your users access to easily understandable documentation. Additionally, user documentation allows you to improve product maintenance and performance.
Industry Standard Documentation
Quality documents are a reflection of your brand. Docforce prepares your hardware documentation based on industry standard documentation practices.
Communicate Clearly
Docforce complete all technical writing projects with the end user in mind. For this reason, we create all content in Plain English. As a result, your customers can easily understand your product.
Happy Customers
Docforce are experts at communicating technical information so that it is easy to understand. In this way, your end users can quickly and easily get set up with your hardware products.
Build Loyalty
Quality user documentation is important for your products. Well designed user guides ensure customer satisfaction, which leads to product loyalty. Additionally, it helps to build your brand image.
Reduce Support Tickets
User manuals, guides, and visual explanations give easy solutions for your users. In this way, your users can quickly and easily fix their issues which helps build brand loyalty and reduce support costs.
Online Help Systems
We will design and deploy your online help systems to provide easy online access to user documentation for your product. Increase your user satisfaction and make your product user-friendly with easy-to-navigate documentation.
Effective Warnings
Docforce ensures that all relevant warnings are included in your user documentation. In this way, we ensure safe use of your product to protect against any personal harm to the user or any damage to the product.
Monthly Writing Hours
Writing as a Service
Writing as a Service is a new way to get your technical writing and documentation projects done.
First, you subscribe to the number of hours you need.
Then, you use the necessary hours every month and unused hours automatically roll over, ready to apply to your next project.
Technical Writing and Consulting on a Global Scale
Docforce arose from, and is a sister company to, Bard na nGleann. As a result, we have over 20 years of experience in sourcing and managing technical writers for multinational technology companies.
We use the proven skill set of our Irish operations and combine it with our global workforce. As a result, we can provide our technical writing and documentation services on a global scale.
What Docforce Clients Say
Working with Docforce for the last couple of years has been an absolute pleasure. Besides being some of the nicest people, they’ve delivered fantastic solutions on quick turnarounds in a fast-changing environment, including blogs, new and redesigned websites, and more. I’m especially excited to roll out the custom-designed solution to collect qualitative user feedback that they’ve been building for us. There is nothing that we’ve thrown at them that they haven’t handled with aplomb. I look forward to working with them more to create even more innovative enhancements to our technical documentation and user experience.
Managing Your
User Documentation
Doesn’t Have to Be Hard.
Track all of your documentation projects in your visual, customized software dashboard.
Looking for more information or a price for your project?
Fill out the contact form and a member of the Docforce team will get back to you shortly.